Lost Save PS4

Hello etarc folks. I recently registered here again after I lost my main save this week, the original from 2016 Foundations. I vaguely recall being here on the etarc when Hello Games was running those NMS virtual games, somehow I remember watching someone in NYC holding a purple umbrella directing people to the next clue. Those were the (weird) days…!

Anyway, in discussing the lost save with NMS zendesk, they asked me for a zip file with the back up. That required dashing out to get a USB 3.0, only to find my PS4 would not reformat it. Therefore not creating the back up. I’ve tried everything: trying all ports, testing the cables, putting the USB in quickly…would anyone have any thoughts? I’ve got major FOMO not being able to play the expedition and so I came here to follow the story.

I feel sorry for the chap on Reddit who recently lost his save too today, there seems to be many others who have had the same experience?

Safe to say I’m inconsolable right now. So many memories are embedded in this save.

Thank you in advance

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Hello @Bl_ndie1
So sorry you are having this issue. Let’s see if we can get you some help…
@toddumptious and anyone who remembers PS4 save files…
I assume you tried the following.


And if you have a PC or laptop, you could try making sure the usb is empty. I recall PS4 being very picky as it would not work if there was any other file on the usb.

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Welcome back to the Forum, always good to see Titans waking

Just to clarify, since there are two ways of formatting an external drive for PS4 for two different purposes, to save any confusion you may have encountered while searching solutions.

Formatting it on PC is just to get it to be in exFAT/FAT32 compression format, which is how you would get the PS4 to read any music or video files you have on the drive for local playback.

In order to get your save on the USB, you are going to need to convert/format it to be an external save drive for the PS4

I believe the method described by @SheralMyst should get you there but here is the same info from Sony just in case the locations/naming has changed

How to format a USB storage device as extended storage
Go to Settings > Devices > USB Storage Devices.Select the USB storage device to format and choose Format as Extended Storage.

Below I have included the method for transferring the save once formatted.

  1. Connect a USB storage device to the PS4 console.
  2. Go to Settings > Application Saved Data Management > Saved Data in System Storage > Copy to USB Storage Device.
  3. Select a game.
  4. Place ticks next to the data you wish to copy, or Select All, and select Copy.

“Do you want to overwrite this saved data” will display if the file you’re copying already exists on the USB storage device.

The date and time shown for each version will help you determine which is the most recent save. Select Yes to replace the version in USB storage. Select No to cancel the copy.

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Thank you , yes have done all the above. It comes up with a message error ‘Can’t format’ and the error code. I ask the internet and all it says is to try different portals, cables, and put the USB in fast…

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@toddumptious just seen your note, will read through and try anything you say, back in a few hours
Waking Titan, it’s all coming back to me…!

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Oh I see now, it’s actually failing to format on the systems end.

This is unfortunate, perhaps formatting it to exFat in a pc first might make it more palatable to your ps4 if you have access to one?

Here is a guide for doing this on PC/Laptop (you will not need to do any further than step 5 if the drive correctly appears, in all likelihood this will not happen)

Formatting a USB Drive on a PC

Here’s how to format the USB drive to exFAT using a PC:

Step 1: Plug in your USB drive to the PC and open “File Explorer.”

Step 2: Right-click on your USB drive, and click on “Format.”

Step 3: Now select “exFAT” under the “File System” section.

Step 4: Tick the " Quick Format" checkbox, and then click on the “Start” button.

Step 5: Here’s what you need to do if you didn’t see the USB drive in the “File Explorer” in the first place:

Step 6: After you plug in the USB drive to your computer, click on the magnifying glass icon on the taskbar.

Step 7: Search for “Create and format hard disk partitions” and open it from the results.

Step 8: Right-click on your drive and select the Initialize drive option. Follow the prompts accordingly.

Step 9: Once it is completed, in the striped region, choose “New Simple Volume.”

Step 10: Follow the prompts until you are prompted with the selection “File System.”

Step 11: Choose “exFAT,” and then click on “Next,” followed by “Finish.”

I feel sorry for the chap on Reddit who recently lost his save too today, there seems to be many others who have had the same experience?

Safe to say I’m inconsolable right now. So many memories are embedded in this save.

I’ve seen a few people with this issue, a few legacy save players got corrupted after downlaoding the Aquarius patch too, saves failed to load after it applied.

The hopeful news is that, this has happened with saves in the past and HG have been very good at releasing a patch that can identify and fix saves with the issue. Hopefully if they source enough peoples saves they can figure it out and retroactively fix it for the people with this issue.

Failing that, surely there’s some sort of save mod super group that can come to the rescue in moments like this by taking one luck at the effected save file and realising it’s full of wasps.

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@Bl_ndie1 If it’s any help with your FOMO, expedition rewards are unlocked account wide, for all past, present and future saves created in that account. Even if one of your saves is failing to load, you will still be able to create a new save in the available slots and start the expedition this way.

When your main save is fixed, all the Expedition rewards will be there to claim.

come find us… come drink with us…

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I dont think that is correct. Those are instructions on how to prepare an external hard drive to install games on.

All you need to do to back up game saves, is to format the usb stick on a pc the same way you do for pictures and music. Then go into the game save menu. There should be an option somewhere to backup a game save to a usb stick.

Found the instructions via google:

Go to Settings > System > Back Up and Restore. Select Back Up. Confirm which data you’d like to back up . It is important to back up saved data to avoid losing any game progress.

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Heres some more stuff to confuse the situation. hope it helps…

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Thank you very kindly, I will try this and report back if it works. My USB meets the minimum of 3.0 and 256GB etc and just won’t format.

I get this error:

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Could also see if this link proves useful:

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You can’t use a usb stick as extended storage. Extended storage is to step up an external hardrive to install games on when you run out of space on the internal drive. Game saves are never stored on extended storage.

If you want to back up a game save, the USB stick needs to be formatted on a PC to fat32 or exFat, and follow the instruction in my previous post. I’ve done this many times when reporting issues to HG over the years, as well as just to backup my game saves in case they get corrupted.

The one thing I hate about the PS5 is that Sony took away the ability to backup games to a usb stick in order to push people into paying for playstation plus to backup games. Can’t wait for cross-saves, I’ll move my main NMS saves to PC and never look back. Sony lost a customer. Sorry for the rant, its my pet peeve.

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I got it done today, zip file is off and away to HG zen desk, fingers crossed.

I get what you mean now about the extended storage, that was one problem, I hadn’t figured out as well.

Thank you everyone for your expertise and support for me. In the meantime, I’m reading the expedition posts - highly entertaining! - although im not looking at the blurred spoilers (yet)! xx

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Hello again,

Zendesk still no reply after sending the zip file. Scared I will miss the expedition, the experience and especially the ship… would anyone recommend I start a new save for the expedition only? does it transfer over when (hopefully) my old save is recovered?

This never happened to me before…

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No matter what save slot is used, expedition rewards are unlocked account wide, so old, present and future saves can claim the rewards.

Other items that behave this way are anything bought with Quick Silver, you won’t need to buy them again on a new save, just go to the Synthesis Companion and re-claim them. Then prepare yourself for a flurry of blueprint learned sounds. Some people use a trick of having multiple saves, to bypass the QS daily earn limit.

The recent patch seemed to fix a lot of saves that were broken around the time the Aquarius update arrived so rest assured they do find ways to make them recoverable and have fixes applied across the board via a patch.

An optional detailed breakdown of savefile structure…

(not required reading so don’t sweat it)

Think of your save as having a heirarchy in three-ish tiers.

The top tier is like a container that contains all your unique playthroughs, this will remember what QS rewards, Expeditions and Twitch Drop events you took part in or purchased.

Below this, the second tier, you have your list of unique playthroughs, these are the save states you select from the Main Menu.

Right now your list should have your broken save up the top as most recent played, followed by an empty list of “start new game” and/or a collection of previous playthroughs you may have started/abandoned/etc.

Within those saves, once loaded, there is then a third tier, which is the autosave/manual save state of that specific save you have loaded.

I’ve never seen someone with a broken save where the top tier is effected and you essentially have “no save” data. So as long as this didnt happen (can it happen? :person_shrugging: ) you should have no worry of not getting the expedition rewards once your main save is fixed.

edit:

If they send you back a fixed save file, rather than fixing it via a patch, using this save file will overwrite any progress made, so this method you would lose any expedition rewards earned since.

If they do get back to you with a fixed save state, I would wait for the next patch to see if they applied it as a fix for all (and yours wasn’t just some very unique case) before over-writing your Curse Expedition rewards. Or if at all possible, you could share it with someone on here before transferring it over to your console and a save editor might be able to be used to unlock the expedition rewards for your fixed save for you (I feel confident enough to say I might be able to figure out how to do that should it come to that, or at least link you to a guide on using save editors on PC with console saves.)

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This is wonderful news thank you indeed!

I haven’t actually touched the game since I sent the file over, so I feel brave enough to see if a) it’s working given the patch update b) or start a new save to complete the expedition.

That’s my weekend sorted… you are very kind to answer and explain the save tiers

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Finally got my save back which was a huge relief. Has been a race against time to complete the expedition. But now I can’t get it to recognise that I have completed the phases. I didn’t get a ship. I did ensure there were some empty slots (so both personal and ship inventories not full). But yet at the Expedition Terminus it won’t show me to finish the expedition and all my slots are greyed out, as if I haven’t completed.

Sweating it! Any help again would be most grateful.

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Did you click the badge at the end of each phase and the badge at the end of the expedition?
I had some lag in getting the ship as well. Said my inventory was full. I think I saved and ran around for a while then it came thru.
There was a big lag in the game recognizing when I completed a mission.

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Yes all badges Reward Collected, and same for the final Stage badge. Did a lot of walking around, back and forth to main save, through portals to bases etc. I will try walking around some more. I didn’t see any access to the new ship either at the Quicksilver dude.

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Is it not in the list or just grayed out?
Did you check the rewards tab, not the QS tab?

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