@ALCHEMlST: I have changed the category used for your topic, as the Technical Support category on this forum is merely meant for technical issues regarding this forum itself. This does not mean that our community here may not be able to answer you.
However, for support requests like yours, in regards to the game No Man’s Sky I would suggest to visit the No Man’s Sky Help Centre and submit a support request there:
https://hellogames.zendesk.com/
Edit: Two possibly useful topics: